Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and in compliance with Mauritius Privacy Law.

What Personally Identifiable Information (PII) do we collect from the people that visit our website?

When registering or browsing on our site, as appropriate, you may be asked to enter your name, email address or other details to assist with your experience.

How do we use your information?

We may use the information we collect from you when you surf the site, register, browse, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:

• Provide the services;
• Provide customer support. While providing you with customer support we may also gather additional information from you to investigate technical issues, and respond to your support questions;
• Communicate regularly with you about events, products and other services we believe may be of interest to you. You may opt-out of receiving emails by clicking unsubscribe link provided in the email.
• Analyse customer characteristics (e.g., types and size of companies) and customer use of our products and services, at an aggregated- level, to understand customer and market needs, to improve our existing products and services, to develop new products and services, for business development, and for marketing communications.

How is your information protected?

We take appropriate security measures, including but not limited to, malware scanning, SSL, PCI compliant credit card processing, inc. to protect against loss, misuse and unauthorised access, disclosure, alteration, or destruction of your information. We have taken steps to ensure the ongoing confidentiality, availability, and resilience of systems and services processing personal information, and will restore the availability and access to information in a timely manner in the event of a physical or technical incident.

We will retain personal information, customer and business information for as long as it is needed to:

• Provide products and services you have requested;
• To communicate with you about a request you have made;
• To manage your choices and rights you’ve exercised pursuant to this Privacy Policy;
• To enable you maintain an account with us, provided you have not otherwise requested that we delete your information;
• To comply with our legal and regulatory obligations, to demonstrate compliance, and to enforce our rights and agreements.

Fair Information Practices:

In the event of a data breach: You will be notified, via email, within 7 business days. We agree to the Individual Redress Principle.

Do Not Track Signals:

We do not honour Do Not Track signals.

Third-Party Links:

This Privacy Policy applies to this website. Our site does not include links to other websites. 

We use ‘cookies’:

We use cookies to:

• Help you navigate our website or online products;
• Personalise and provide a more convenient experience to you;
• Analyse which pages you visit, which features you are using in our technical solutions, and which consumer privacy tools you use;
• Provide features such as social sharing widgets and videos;

We may also use trusted third-party service providers that track this information on our behalf. You control how your computer treats/handles cookies through your browser settings. If you turn cookies off, it shouldn’t affect your experience.

Google®

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to compile demographics regarding user interactions with interest reporting, no ad impressions and other ad service functions as they relate to our website.

Your Personal Information:

We do make your personal information, customer information, or business information available to companies that provide services to assist with our business activities, such as website analytics or offering customer service. These third parties are authorised to use your non personal information, customer information, or business information only as necessary to provide these services to us.

We may disclose your personal information, customer or business information to any other third party with your prior consent to do so.

We will share your personal, customer or business information with third parties only in the ways described in this Privacy Policy. We do not otherwise sell your personally identifiable information to third parties.

Mauritius Online Privacy Protection Act

In Compliance with CalOPPA, we agree to the following:

1. Users can visit our site anonymously.
2. This privacy policy is linked to our home page.
3. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
4. You will be notified of any Privacy Policy changes on the Privacy Policy page.
5. You can change your personal information by emailing us. We will make commercially reasonable efforts to provide you reasonable access to any of your personal information we maintain within 30 days of your access request. We provide this access so you can review, make corrections, or request deletion of your data. If we cannot honour your request within the 30-day period, we will tell you when we will be able to provide access. In the unlikely event that we cannot provide you access to this information, we will explain why we cannot do so.

COPPA (Children Online Privacy Protection Act)

This site does not specifically target or market to children under the age of 13 years old.

Privacy Policy Questions:

Our website address is: https://www.crealys.mu.